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Effortlessly Simplified & Powerful Multi-Channel CPaaS Platform
Scale your customer engagement with a reliable SMS API
Build stronger customer relationship with WhatsApp Business API
Stand out in the messaging inbox with RCS Business Messaging
Automate outbound and support calls with Voice AI
Discover the Unlimited Potential of Emails and Hit the Inbox
Harness over 10 years of experience with the world’s most connected platform
With industry-leading expertise, you can deliver superb customer experience through our global network.
Authentication
Campaigns
Conversations
Chatbots
Failovers
Easy Interactions
Leverage a single API to automate conversational engagement across various messaging channels
SMS
Explore SMS
Whatsapp Messaging API
Explore Whatsapp
RCS
Explore RCS
Voice
Explore Voice
Email
Explore Email
Instagram messaging API
Explore instagram
Platform capabilities to make you a superhuman
Live Agents
Integrations
Encrypted content
Auto-short URL
Fallback
File GPT
Empower your employees to do more Improve agent efficiency by bringing all digital conversations, context and support actions in single view.
Seamless integrations with multiple e-commerce portals, CRMs & more. Incorporate our cloud API capabilities into your business workflow through our trusted integration partners.
This tool enables you to encrypt sensitive SMS contents such as one-time passwords, and banking transaction details. This functionality is exclusively available through the SMS API. No one, not even our support staff, can decrypt the contents of these encrypted SMS messages.
The system can automatically identify URLs within SMS content, whether they are from HTTP links or the user interface. The application then converts this lengthy URL into a shortened, unique URL specific to each mobile number. When the user clicks on this shortened URL, the application will track and record the timing, device category (e.g. computer or mobile device), operating system, and browser information.
Configure specific conditions for message status: Undelivered, Delivered, Read, or Action Taken (e.g. Button Clicked). Define the next communication channel and its corresponding message template to keep the conversation flowing.
Upload a PDF file that showcases your services or products. Allow your customers to ask any questions related to your business, and this tool will provide answers drawn from the uploaded document. You can also integrate this tool into your WhatsApp and RCS chatbots.
This tool enables you to encrypt sensitive SMS contents such as OTPs and banking transaction details. This functionality is exclusively available through the SMS API. No one, not even our support staff, can decrypt the contents of these encrypted SMS messages.
Conversational automation for every industry
BFSI
Retail
Food & Beverage
Education
Healthcare
Travel
Check OutWhat customer is saying about us
Why Choose Dove Soft
We Scale with You
Regardless of one or million messages you send, our SMS infrastructure will ensure you that they deliver on time.
Secure
We offer enterprise-grade security to customers in highly-regulated sectors.
Enterprise-grade
We connect your messaging flow directly over 220+ carriers in 200+ countries for international delivery that is best in class.
Compliance & developers
We align you with the support and developer team. We ensure that your dove soft experience is smooth and successful.
Goodbye isolated interactions. Hello Dove Soft.
Where every message meets its perfect match, right when it matters most.
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Dove Soft Limited
support@dove-soft.com
08065723000
Mumbai
1101,DLH Park Swami Vivekananda Rd, Rani Sati Nagar, Sunder Nagar, Goregaon West, Mumbai, Maharashtra 400062
Ahmedabad
822, North Plaza, beside 4Dsquare mall, Motera Ahmedabad 380005
Gurugram
Unit No 108A, 1st floor, Suncity Success Tower, Sector 65, Golf Course Extension road, Gurugram, Haryana 122102
Dubai
904, Regal tower, Business Bay, Dubai
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LEI Numer : 335800XIIYM3IZKQUS85
GST Number : 27AADCD9460D1ZO
CIN : U74900MH2011PLC221087
Multiple Agent can do live chat for these channels, Whatsapp, Instagram, Facebook & RCS
Easey to build chat bots
Explore Digital tools
We understand your business and can make every customer touchpoint conversational across marketing, commerce, and support
The OTP SMS service from Dove Soft Limited has been a game-changer for our online business. The delivery is always prompt, and the security features ensure a safe experience for our customers.
Fintech Products and Solutions India Pvt Ltd
The failover feature with nocode workflow builder has been a lifesaver. My campaigns seamlessly switch to multiple channels, ensuring maximum reach.
Gurukrupa Realcon
Before using this platform, our marketing campaigns were a patchwork of different tools. Now, we have a centralized solution that allows us to create, manage, and optimize all our campaigns from one place
khadims
The drag-and-drop interface makes it incredibly easy to design complex workflows. We've been able to create highly personalized customer journeys that drive conversions.
Bikanervala
The platform's(mobiCOMM) analytics and reporting features are invaluable. We can track the performance of our campaigns in real-time and make data-driven decisions.
Zee Limited
Our previous communication platform was unreliable and prone to outages. With this solution, we've experienced 100% uptime and have been able to maintain consistent communication with our customers.
INOX Leisure
Our company was struggling with high customer churn rates. By implementing a chatbot-powered support system, we were able to reduce churn by 25% and improve customer satisfaction.
EaseMyTrip
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